Support

We usually staff our online support out of normal office hours.. Hopefully our website will provide the answers to your questions. If you are having difficulty navigating around the site, please scroll to the bottom of the page to view the site categories and pages. If you are unable to find the information you require, please use our instant message service or alternatively phone, fax, email or write using the details below and we will do our very best to help.
Questions about

Questions about

We have divided up our questions and answers into separate categories to help you find your answer quicker. Hopefully the website will have provided all the information that you need but if not you are sure to find something in this section.

Downloads

Downloads

Click here to download our Lumen rooflight brochure, installation and section details, information concerning Pilkington glass, and information concerning the electric mechanisms.

Installation

Installation

Click here to view our Lumen skylight installation viewer. This will show you a brief guide about how our rooflights are fitted into your roof.

Gallery

Gallery

Our rooflight image gallery shows a selection of internal and external applications to help you with you choice.

Coastal Rooflights

Coastal Rooflights

Rooflights in a coastal location need special attention when it comes to paint coverings. Please view some of the recommendations here.

3D Media

3D Media

3D Media: View our products in 3D. Spin them round and view them from all angles.

Media

Media

Have you seen us in the media?

Articles

Articles

Some industry related articles and information

CE Compliance

CE Compliance

From 1st July 2013 under the Construction Product Regulation 2011 (CPR) it is mandatory for manufacturers to apply CE marking to any of their products which are covered by a Harmonised European Standard or European Technical assessment (ETA).

Privacy Policy

Privacy Policy

Please review our Privacy Policy.

Cookies

Cookies

We do not collect information about individuals, any cookies that may be used by this website are for a per session basis or to maintain user preferences.